Terms of Use » Privacy Policy

Privacy Policy | BPO-E-GROUP

Overview

The use of the bpoegroup.com website(s), services(collectively, the “Website”) provided by bpoegroup.com are subject to the provisions of this Privacy Policy, including any amendments or updates here. This Privacy Policy is incorporated into and is subject to the bpoegroup.com TERMS OF USE. If you do not agree to this Privacy Policy, please do not use the Website.

Collection of Personal Information – Use of certain features of the Website may require submission of certain personal information, including your first and last name, email address.

We may also collect or receive additional non-personally identifiable usage information specifically related to the use of a particular feature or offering on the Website, and responses to the offerings and advertisements presented on the Website.

BPO-E-GROUP may also collect or receive (in some cases as part of the internet communication protocol) certain non-personally identifiable technical information, when the Website and pages are visited.

General

Your privacy on the Internet is of the utmost importance to us. At BPO-E-GROUP, we want to make your experience online satisfying and safe..

While using our site, you may see links or other references to third-party websites that may have different privacy policies. We strongly encourage you to read the privacy policies of all websites you access or otherwise share your information with. Although BPO-E-GROUP does enable online transactions we do not have access to the credit card information and therefore cannot retain or transmit or transfer your credit card information. BPO-E-GROUP expressly accepts no liability or responsibility for information collected and used by any third party.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

How is the information being used?

The information is used or may be used to operate and improve the features, offerings and content presented to you by BPO-E-GROUP, to personalize the content and advertisements provided to you; to fulfill your requests for products, programs, and services; to communicate with you and respond to your inquiries; to conduct research about your use of the Website; and to help offer you other products, programs, or services that may be of interest.

Any personally identifiable information of yours will not be shared with third parties unless you have consented to the sharing of this information.

Not withstanding the foregoing, your information may be accessed and disclosed if and as required by legal procedures, as determined by BPO-E-GROUP in good faith. Furthermore, BPO-E-GROUP may transfer personally identifiable information in the event of a transfer of ownership of BPO-E-GROUP or any of its websites or products, in which case the information could become subject to a different privacy policy.

Cookies

BPO-E-GROUP may use cookies or similar technologies to enhance and personalize your experience of the Website, including to operate and improve offerings through the Website; to help authenticate your identity when you visit and transact with the Website; to remember your preferences and registration information; to present and help measure and research the effectiveness of the various offerings, advertisements, and e-mail communications (by determining which e-mails you open and act upon); and to customize the content and advertisements provided to you.

BPO-E-GROUP does not require that you accept cookies, and you may disable cookies at any time. However, some functionality of our Website may be impaired if you decline to accept cookies. To disable cookies, follow the instructions in your web browser.

Cancellation & Refund Policy

Before you return a product
If you are having problems with a product, consider other options before you return it.
Find answers on BPO-E-GROUP Q & A online.
Post a question in BPO-E-GROUP Support live chat
Contact support and talk to a real person about technical support, questions about your order, or help downloading and installing software or service withdrawl.

Returns
If you purchased a BPO-E-GROUP's product/services from a source other than bpoegroup.com, you must contact that source to cancell the product or services.
Digital/Information, Online business information, Blogs or contact information, or any address information, purchased from this website are non-refundable unless the offer or applicable law states that you’re eligible for a refund.
Downloadable software or services: If you’ve installed the software, uninstall it from each device.

1. When you purchase any of our services from www.bpoegroup.com then you are entitled to cancell your order within 15 days of purchase. Unless you have completely used the message credits/services, in which case the Reflection Period And your purchase can not be canceled or refunded.

2. Incase the user has used the services/credits in between the cancellation period then still user are entitled to cancell his/her rest of the order and remaining payment against un-used services/credits shall be refunded to user within refund period time.

3. The Reflection Period and refunds DO NOT apply to Products that (i) are purchased through a third-party BPO-E-GROUP partner (contact the partner directly, who can decide in his or her sole discretion whether or not to pay Reimbursement), and (ii) are not directly purchased on the Internet through BPO-E-GROUP (eg, discount coupons).

4. If you believe that BPO-E-GROUP has charged you in error, you must contact BPO-E-GROUP Customer Support within 180 days of the charge. Refunds will not be made if more than 180 days have elapsed since payment made.

5. BPO-E-GROUP reserves the right to refuse a refund request if it reasonably believes (i) that you are unfairly exploiting this refund policy, for example, if you make repeated requests for refund of the same Product, (ii) if you do not comply with these Conditions or (iii) if BPO-E-GROUP reasonably suspects that you are using our service credentials or our platform fraudulently, performs SPAM and SCAM actions or that your User Account is being fraudulently used by third parties.

6. This refund policy does not affect your legal rights.

7. User can mail to our support team (support@bpoegroup.com) stating your date of purchase, mode of purchase, service name, Service code (if any), Used % of services/Credits counts, reason of cancellation & mode of payment made at the time of purchase.

8. The refund of payment shall be processed within 3 working days of refund request acceptance and shall not exceed more than 7 working days. (Working days exclude Sunday and India National Holidays)

9. If the refund is taking longer than fixed days, contact our support team immediately.

12 Miscellaneous

11.1 You acknowledge and agree that these User Terms constitute the complete and exclusive agreement between you and BPO-E-GROUP concerning your use of the Website and supersede and govern all prior proposals, agreements or other communications.

11.2 Nothing contained in these User Terms can be construed as creating any agency, partnership or other form of joint enterprise between us. Our failure to require your performance of any provision hereof will not affect our full right to require such performance at any time thereafter, nor may our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. You may not assign any rights granted to you hereunder, and any such attempts are void.

Security

BPO-E-GROUP has implemented security policies, rules and technical measures to protect and safeguard the personally identifiable information under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss.

We do our best but we can not guarantee anything, so we recommend that you NEVER share sensitive information on our site or any other site.

Questions and Comments

If you have any questions, comments or suggestions regarding our website’s privacy policy, or regarding any other aspects of our website, please write to us at info@bpoegroup.com

Deletion (Opt-Out):

In order to delete the personally identifiable information you submitted, please visit http://bpoegroup.com/unsubscribe/